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Call Center Ision IP
258M02 - Manual do Usuário Call Center Gerenciador de Atendimento
6.0 Relatórios do Call Center
6.5 Dúvidas Frequentes dos Relatórios Call Center
6.5.1 Por que aparecem atendentes em relatórios de grupos, sendo que estes atendentes pertencem a outros grupos no Call Center?
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